Bob Kay - Big Twin Dealer
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August 29, 2008

Bob Kay
  • Old-School Lessons


    You hear a lot of talk these days about old-school this and old-school that, but the motorcycle industry recently lost one of its true old-school treasures, John Wyckoff.

    Communicate or Die



    One of the most exciting aspects of our industry is the constant influx of new and innovative products. The problem is, "What should I buy for my shop?"

    Servicing Profit



    Small service-and-parts shops are probably the most common type of V-twin shop. They realize the bottom-line boon of a fully oiled service department because they don't have profits from bike sales to rely on.

    Time to Party? Not Yet



    The 2007 motorcycle show season is upon us. At the trade show level the V-Twin Expo kicks off February and Dealer Expo ends the month. In March, Daytona Bike Week gets things rolling for the retail side, followed by a handful of events like Drag Specialties' open house.

    Buying Groups Defined




    Big Twin Dealer asked me if I could profile the typical V-twin motorcycle buyer. I said, "Sure, but are we talking about the custom buyer or the buyer who prefers one of the larger, more established OEMs? And which age group did you have in mind?" They said, "You tell us."

    Vintage Frame of Mind




    What is vintage? Is it a style? Is it a characteristic? What does vintage have to do with motorcycles — even custom motorcycles?

    The Custom Attitude



    I'm one of those guys who doesn't leave anything stock. Never have, never will. I have customized everything from my daughter's electric Barbie Corvette to my riding lawnmower, my old cars, my daily drivers and, of course, a few motorcycles.

    Here Today, More Tomorrow



    There are a lot more riders today. I have made this statement every year for the past 34 years, and few other industries, if any, can make a similar claim. Four decades of increasing customers is a long time.

    Passion Plays



    Don't misunderstand me when I say it takes more than numbers. Your business has to be efficient and profitable, but if you don't have passion, it will be much more difficult to read what the market is asking for.

SURVEY
Are you paying higher wholesale prices for:
Tires
LubesOils
Hard Parts
Exhausts
Wheels
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Tires
0%
LubesOils
33%
Hard Parts
17%
Exhausts
33%
Wheels
17%
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